Internet Providers in Pennsylvania

Internet Overview in Pennsylvania

• Average Customer Satisfaction Rating - 3.7/5
• National Ranking for Satisfaction - 30th
• The average price per Payment - $84.33 per household
• Advertised Speeds Meeting Needs - 87.7% of the time
• Average Customer Service Rating - 3.6/5
• Average Reliability Rating - 3.7/5
• Population - 12,805,190 people
• Average Income per Household - $64,315

Pennsylvania residents primarily rely on Astound Broadband and Xfinity for cable internet, both offering speeds of up to 1.2 Gbps. Astound Broadband also provides affordable fiber internet in Luzerne County, setting it apart from Xfinity. Other fiber internet providers in the state include Verizon, Kinetic Internet by Windstream, and Frontier, with speeds reaching up to 5 Gbps. For those without wired internet access, Verizon, AT&T, and T-Mobile offer 5G Home services, while HughesNet and Viasat provide satellite internet.

Customer Satisfaction

Internet providers in Pennsylvania receive an average satisfaction rating of 3.7 out of 5 stars from customers, positioning the state 30th nationwide for internet customer satisfaction. While this rating suggests room for improvement, it reflects a generally positive sentiment among users.

Internet Availability

Pennsylvania boasts impressive access to internet services:

• Fiber Access - 63% of the population has access to fiber internet, though it lags slightly behind the national average.

• Multiple Providers - An impressive 98% of Pennsylvanians have access to three or more internet providers, providing them with choices for their connectivity needs.

• Broadband Adoption - 81% of households in Pennsylvania have a broadband internet subscription, surpassing the national average by 4%.

• Speeds - The state's average download speed stands at 135.3 Mbps, slightly above the national average. However, the average upload speed is 33.15% lower than the national average.

Fastest Internet Providers

The fastest internet providers in Pennsylvania include:

• Shentel with an average download speed of 291.63 Mbps and an upload speed of 285.31 Mbps, is available to 83.39% of residents.
• XFINITY with an average download speed of 175.39 Mbps and an upload speed of 19.38 Mbps, is accessible to 95.8% of the population.
• Optimum with an average download speed of 160.31 Mbps and an upload speed of 25.72 Mbps, with a 68.59% availability.
• Astound Broadband offers an average download speed of 153.31 Mbps and an upload speed of 25.33 Mbps, covering 53.78% of the state.
• Citizens Fiber provides an average download speed of 151.35 Mbps and an upload speed of 111.99 Mbps, available to 93.14% of residents.

Top Pennsylvania Internet Providers

Internet Provider	Average Download Speed	Average Upload Speed	Availability
Shentel	291.63 Mbps	285.31 Mbps	83.59%
XFINITY	175.39 Mbps	19.38 Mbps	95.8%
Optimum	160.31 Mbps	25.72 Mbps	68.59%
Astound Broadband	153.31 Mbps	25.33 Mbps	53.78%
Citizens Fiber	151.35 Mbps	111.99 Mbps	93.14%

Best Cities for Internet in Pennsylvania

The best cities for internet in Pennsylvania, based on average download speeds, fiber availability, and reliable providers, include.

Oakdale

• Average Download Speed - 248.15 Mbps
• Average Upload Speed - 107.12 Mbps
• Fiber Availability - 100%
• Fastest Provider - Verizon Home Internet

Hatboro

• Average Download Speed - 246.83 Mbps
• Average Upload Speed - 94 Mbps
• Fiber Availability - 100%
• Fastest Provider - Verizon Home Internet

Royersford

• Average Download Speed - 240.56 Mbps
• Average Upload Speed - 121.11 Mbps
• Fiber Availability - 100%
• Fastest Provider - Verizon Home Internet

Most Connected Cities

The most internet-connected cities in Pennsylvania include Philadelphia, Pittsburgh, and Harrisburg, with 100% of their populations having access to high-speed internet, fiber internet, and three or more providers.

Final Verdict

Pennsylvania offers a diverse landscape of internet options, with cable and fiber providers, multiple choices, and relatively high satisfaction ratings. While there is room for improvement in certain areas, such as upload speeds, the state is well-connected and provides its residents with a variety of internet options to meet their needs. As technology continues to advance, Pennsylvania's internet landscape is likely to evolve further, enhancing the online experiences of its residents.

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